DaVinci Store

Shipping & Returns

SHIPPING

Orders placed before 12pm (noon) EST (GMT-5) are shipped generally within 24 hrs. All orders must be prepaid prior to shipment either via Paypal or check/moneyorder. Checks/moneyorders MUST be received AND cleared prior to being shipped - UNLESS you are a pre-approved account with payment terms established.

Shipping charges are as accurate as possible, but DO NOT include additional insurance, taxes or duties for internationally shipped orders.

RETURNS

UNOPENED PACKAGES

Unopened items may be returned within 90 days of purchase for a full refund of the purchase price. Please keep in mind that shipping charges are not refundable.

OPENED PACKAGES

Opened items may be returned within 30 days of purchase for a pro-rated credit (subject to inventory of returned contents) of the purchase price towards an exchange of an alternate item. Please keep in mind that shipping charges are not refundable.

SHIPPING CHARGES

Shipping charges are nonrefundable, except in the event of a packing error. The following guideline applies to orders where customers received free shipping:

Customers receiving free shipping will be credited the full purchase price of all products returned less shipping fee if their entire order is returned for a refund.

 

REFUNDS

Customers returning items can expect to be refunded in the method in which they paid within 7-15 business days of our receipt of their return.

EXCHANGES

Customers wishing to exchange an item(s) should reorder the desired item(s) via our web site, www.davincistore.com, and separately return the item(s) for which they would like to receive credit.

PACKAGING ERRORS

If you have received an incorrect item(s), please email, info@davincistore.com, or call us (616.356.2545) so we may immediately begin to correct the error.

Back
Your IP Address is: 54.224.111.99
Zen-Powered and Hosted at the Imagination Factory